Cartridge Recycling Program
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1) You need to find out your machine's serial number from the electrical information label (rating plate) of your machine to return your cartridge by using this web site. The serial number may be located: back bottom or side of the machine.
2) FedEx SmartPost label
You can print the FedEx SmartPost label from the web site.
If you are in Canada, please click here or call 1-800-OK-CANON.
For outside the U.S., U.S. Territories, and Canada, please click here for information
If possible, please return more than one cartridge per shipping label (two or more) to help conserve resources, and reduce energy use and shipping costs.
Please Note:
- Canon only authorizes the use of this site to print labels to return Canon brand cartridges.
- You have to print one label per shipment.
- Any unauthorized use may result in the return to sender at sender's expense.
- Canon reserves the right to deny future access  in case of unauthorized use.
- For Frequently Asked Questions including minimum suggested operating system and internet browser requirements to generate a label, please click here.